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Outsourcing IT: What’s In It For Your Small Business?

5 min read

There are a lot of benefits to outsourcing critical tasks for any business. And most companies these days will ship out work somewhere down the line. It might be a case of hiring a call center to deal with customer complaints. Lots of companies outsource their advertising and marketing, too. But one area we believe every business should benefit from outsourcing is their IT. Let’s take a look at some of the advantages using a managed IT service can bring to your company.

#1: Due diligence

Let’s start with the biggest advantage of all. If you collect or store customer information, you have a lot of responsibility. You’ll need firewalls, security, and encryption, amongst other things. You’ll also need to perform audits and to keep up with regulation changes. By handing over the reigns to a third party, however, you can let them deal with all these issues. They can assume the risks, and use their better experience to protect your data much more robustly than you could.


#2: Stay on top of costs

When you have a big IT system in-house, it’s a fixed cost no matter what day of the week it is. Outsourcing to a managed service, however, changes the cost into variable expenses. You only need to pay for what you need. It can help you budget better and get a lot more for your money.


#3: Fewer full-timers

Another major cost to your business is hiring full-time employees. Again, you might be paying them during slower times of the year when there is nothing for them to do. But by outsourcing to a third party IT support team, you reduce your labor costs by a significant amount. For small businesses, in particular, outsourcing IT makes a lot of financial sense.


#4: Buying expertise

Another problem outsourcing solves is that you are buying expertise. You won’t need to hire employees and train them up. It’s not just expertise that is important, of course – it’s also experience. And paying someone with a lot of experience full-time wages is a lot more expensive than outsourcing.

#5: Compete with the major players

For many decades, small businesses couldn’t compete with their bigger rivals. But with managed services, things are very different. Small businesses cannot afford the resources to run the big IT systems they need to compete. But outsourcing can help them access similar technology – and expertise – that can challenge the big dogs.


#6: Free up time

As a small business owner, you are probably used to doing everything and anything in your company. By outsourcing your critical IT functions, you can save a lot of time. Not just your time, but also that of your employees. It will allow everyone to focus on the core aspects of their job roles. The result? A far more productive and profitable workplace.

As you can see, outsourcing your IT systems to a managed service has a lot of advantages. If you are a small business owner who needs to free up time, it might be worth exploring further.

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